Supporting Our Customers

We reallty thrive on enabling people to have more options.Customised protection committed partnership

Sensor Access Technology is built around flexibility choice and long term value. Whether you are an installer integrator or system user our approach to technical support is designed to give you clear access to help when you need it.

Many customers work through their installer or integrator who understands the site configuration system design and operational requirements. This often provides the quickest route to effective support and ongoing optimisation.

You are also welcome to contact Sensor Access Technology directly. Our technical team supports both installers and end users with fault resolution system changes integration advice and guidance on extending or upgrading your solution. Technical support conversations often uncover opportunities to improve performance unlock additional features or adapt systems as needs evolve.

If you are unsure who installed your system or simply prefer to speak with us directly we will guide you to the right support path.

Supporting Installers and Integrators

Customised protection committed partnership

Sensor Access Technology works closely with installers and integrators worldwide, providing direct access to our in house technical specialists.

Our solutions are built on an open protocol architecture, which allows GuardPoint10 to integrate with a wide range of third party access control hardware security systems and building technologies. This gives partners exceptional flexibility when working with existing infrastructure mixed environments or future expansion plans without being locked into a single vendor ecosystem.

Our technical team supports partners across system design installation commissioning troubleshooting firmware updates and integration planning. We also assist with system expansion helping partners deliver high performance solutions that offer strong price to performance value across commercial industrial and public sector environments.

Technical support is delivered from our UK base with experience supporting international deployments across Europe, the Middle East and Southeast Asia, including markets such as Singapore.

Our focus is long term partnership, reliable systems and support that genuinely adds value for partners and their clients.